During this webinar, Dr. Kevin Pantalone, Director of Diabetes Initiatives at Cleveland Clinic, and Dr. Chhavi Mehta, Associate Medical Director of Quality at Sutter Diabetes Clinical Improvement Community, will provide practical strategies and tips to help you identify and engage patients in your practice who may be experiencing, or be at risk of experiencing therapeutic inertia. The presenters will discuss options for using various electronic health record platforms as well as low tech approaches. Discussion about leveraging technology to improve the quality and frequency of patient engagement will also be included.

Instructors: Kevin Pantalone, DO, ECNU, FACE and Chhavi Mehta, MD

Learning objectives:

• Improve understanding of the importance of identifying patients likely affected by therapeutic inertia (TI)
• Increase confidence in identifying patients experiencing therapeutic inertia through the use of electronic health record queries and other methods
• Increase confidence in the ability to utilize patient dashboards and best practice alerts as tools to overcome TI
• Ability to list at least 3 patient engagement tactics that can be utilized within a practice to help overcome TI and improve treatment adherence

Kevin Pantalone, DO, ECNU, FACE is the Director of Diabetes Initiatives for the Endocrinology and Metabolism Institute at Cleveland Clinic. He is a board-certified endocrinologist. From 2014-2019 he served as the Director of Clinical Research for the Department of Endocrinology. Dr. Pantalone has authored numerous publications on the topic of therapeutic inertia using the enterprise-wide electronic health record at Cleveland Clinic.

Chhavi Mehta, MD is Associate Medical Director of Quality and Ambulatory physician lead for the Sutter Diabetes Clinical Improvement Community and has been part of the Diabetes Research Institute at Mills Peninsula Medical Center since 2014. She has developed and worked on quality improvement projects related to diabetes, including integrating the diabetes educators within the primary clinics and developing a tele-medicine system for high-risk patients with diabetes. She’s currently working on addressing clinical inertia in diabetes treatment, improving comprehensive care for patients with diabetes, and focusing on cardiovascular risk reduction.