Hands On Webinar | Real World: Practical Approaches to Remote Patient Monitoring | Recording-Real World: Practical Approaches to Remote Patient Monitoring

Video Transcription

Video Summary

The webinar explored practical ways to integrate remote patient monitoring (RPM) into diabetes care. Dr. Catherine Price described synchronous and asynchronous CGM review, emphasizing that successful programs combine technology with regular human support. A University of Colorado program using frequent diabetes educator check-ins helped participants reduce average A1C from 10.4% to 7%. She recommended starting with a defined patient group, setting clear triage and intervention workflows, and involving diabetes educators. Examples included asynchronous CGM reviews, scheduled follow-up messages, and clinic visits to upload device data.<br /><br />Joellen Condon reviewed RPM billing options and how dietitians can support monitoring through medical nutrition therapy (MNT). Some RPM tasks can be completed by trained staff, but the managing provider is responsible for billing relevant codes. She explained that services may include device onboarding, data review, patient interaction, or CGM interpretation, depending on the program. Integrating a dietitian can provide patients with more frequent support and may be financially sustainable for a practice.<br /><br />In discussion, panelists noted that RPM frequency should reflect individual needs and clinical risk. Potential candidates include people with persistent hyperglycemia, recurrent hypoglycemia, pregnancy-related diabetes, complications, or recent device changes. They also discussed consent, coverage, copays, and platform requirements.

Keywords

remote patient monitoring

diabetes care

continuous glucose monitoring

A1C reduction

diabetes educator

RPM billing

medical nutrition therapy

asynchronous review

glycemic management